Privacy Policy

This Privacy Policy explains how Wander Pathways processes personal data in connection with its website, booking requests, and guided culinary and market tours.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01

How We Use Data

We use personal data to respond to inquiries, manage reservations, confirm dates and group details, collect dietary information for tastings, process payments, coordinate meeting-point check-in, deliver guided tasting walks, communicate practical tour information, maintain records, improve website reliability, and comply with legal obligations.

Each processing activity is tied to a specific operational or legal need.
02

Service Providers

We may share personal data with payment processors, website and hosting providers, communication tools, and other service providers that help us operate the website, process payments, manage bookings, or deliver the requested service. These parties may act on our instructions or as independent controllers depending on the service.

Operational partners receive only the information needed for their role.
03

Legal Disclosures

We may share personal data with courts, regulators, tax authorities, or other public bodies when required to comply with law, respond to lawful requests, protect our rights, or establish, exercise, or defend legal claims.

We disclose data to public authorities only when a valid legal basis exists.
GDPR
Regulation

GDPR Overview

When GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We use data only for the purposes described in this policy and apply appropriate safeguards to the extent required by law.

Regulation
Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area.
This section is relevant for individuals protected by GDPR.
GDPR Rights

Your GDPR Rights

Where GDPR applies, you may have rights to access, rectify, erase, restrict, object to processing, and receive a copy of certain data in a portable format. Where processing is based on consent, you may withdraw consent for future processing. You may also raise concerns with the competent supervisory authority.

GDPR rights are handled in line with applicable legal conditions and verification steps.
User Rights

Your Rights

Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing. You may also ask us to explain how we use your data and to review information we hold about you.

Available rights depend on the legal basis and the nature of the request.
Requests

How to Make a Request

To exercise a privacy right, please provide enough information for us to identify the relevant record and confirm your request. We may ask for additional details where needed to verify identity or to understand the scope of the request. If a request cannot be fully granted, we will explain the reason where required by law.

Requests are reviewed before action is taken to protect confidentiality and prevent misuse.
Data Retention

Data Retention

We keep personal data only for as long as needed to handle inquiries, manage bookings, complete tours, maintain business records, resolve disputes, and meet legal, accounting, or tax obligations. When data is no longer needed, we delete it or anonymize it where appropriate.

Retention depends on the purpose for which the data was collected and any legal duty to keep it.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The version in force is the one published at the time of your visit or interaction, unless a later version is stated to apply.

We review this policy when our processing practices or legal obligations change.
Privacy Contact

Contact Details

Privacy email
contact@bagracecloset.click
Privacy phone
+386 31 396 053
Postal address
Kranjska cesta 18, 4240 Radovljica
Privacy contact
Contact Page

Use the contact details below for privacy questions and requests.

01Data Collected

Data We Collect

We may process identification and contact details, booking information, group size, preferred dates and departure windows, dietary information shared for tastings, payment and billing details, meeting-point check-in information, and limited communication records. We may also process technical data such as device, browser, and usage information when you use the website.

We collect only the data needed to manage inquiries, bookings, and tour delivery.
02Collection Sources

How We Collect Data

We receive data from website requests, email, phone calls, booking and payment interactions, and messages sent in connection with a tour. We may also obtain limited technical data automatically from the website and from service providers involved in payment processing or site operation.

Most information comes directly from the person making the request or booking.
03Cookie Types

Types of Cookies

Cookies may be necessary for the website to function, help remember preferences, and support basic analytics or performance review. Some cookies are session-based and expire when the browser closes, while others remain stored for a limited period unless removed earlier.

We use only standard categories of cookies for site operation and measurement.
04Cookie Controls

Cookie Controls

You can limit or delete cookies through your browser settings. If the website provides a cookie preference tool, you may use it to manage non-essential cookies. Blocking some cookies may affect basic site functions or booking-related features.

Cookie settings can be adjusted through browser controls and, where offered, on-site preferences.